Blog Archives

Google Chrome update version 42 disables Unity3d web player plugin by default

Users signing in to http://intoscience.com/signin/ on Google Chrome may be experiencing difficulties due to a recent update of Chrome to Version 42.0.2311.90 (64-bit). If you have upgraded to this version or you have auto-update enabled then you will be prompted to download and

Posted in Errors

Mac OS X Google Chrome update version 39 incompatible with Unity webplayer

Mac OS X users signing in to http://intoscience.com/signin/ on Google Chrome may be experiencing difficulties due to a recent update of Chrome to Version 39.0.2171.71 (64-bit). If you have upgraded to this version or you have auto-update enabled then you will be prompted

Posted in Errors

IntoScience App won’t load on Internet Explorer 11

Internet Explorer 11 disables web browser plugin support by default. This can be fixed quickly by adjusting your compatibility settings.   1. Open Internet Explorer 11 and go to www.intoscience.com. 2. Click sign in. 3. Click on the Settings Menu,

Posted in Errors

Solution – IntoScience App won’t enter fullscreen mode on Windows 8

On some computers running Windows 8 OS the IntoScience Windows App may fail to enter fullscreen mode correctly. This can be fixed by setting the compatibility mode of the IntoScience App to Windows 7 mode. To set the compatibility mode:

Posted in Errors

Failed to initialize 3D rendering. Make sure you have direct X9 and video card drivers installed

“Failed to initialize Direct3D 9. Make sure you have DirectX 9.0 installed, have drivers for your graphics card and have not disabled 3D acceleration in display settings.” This means the computer does not have any graphics drivers installed or enabled.

Posted in Errors

Unity error – Failed to update Unity Web Player

If the Unity Web Player fails to load and instead you see the message ‘Failed to update Unity Web Player’ then the domain *.unity3d.com may be blocked. Your firewall or proxy server may be preventing access to this domain (website).

Posted in Errors

Unity error – Invalid data file

Unity error – Invalid data file A web browser may display this error if the Unity data file fails to download. Either the file is being blocked or was corrupted during download. This error may be returned when the school network system

Posted in Errors
Current Version

IntoScience's current version is:

  • 1.7.21202 on Google Chrome
  • 1.7.20623 on other web browsers
  • 1.7 on all other platforms

The version number can be found on the bottom right corner of the sign-in page.

If you're using an older version, please update now.

Upcoming Versions
The next version of IntoScience will be released in mid-October, 2015.